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File Into Formal Complaint

The File Into My Formal Complaint feature allows registered users to upload additional documents or evidence into an existing Formal Complaint Docket.
Once documents are submitted, they are routed to NMPRC staff for review and approval.
After approval, the filings become visible under the Pleading Documents tab of the respective Docket.

1. Authorized Users​

User TypeFunction / Permission
Tier 1 UserCan file into an existing formal complaint via the File Into Existing Formal Complaint Docket option under the Submit New button.
Tier 2 UserCan file into an existing formal complaint via the File Into Existing Formal Complaint Docket option under the Submit New button.

2. Access the Filing Form​

  1. Log in and navigate to the Dashboard.

  2. Click the Submit New button at the bottom right corner.

  3. A pop-up window appears showing available filing options.
    Select File Into Existing Formal Complaint Docket.

Submit New menu with File Into Formal Complaint option

  1. The system opens the File Into Existing Formal Complaint Docket form.

File Into Existing Formal Complaint Docket form

3. Complete the Filing Details​

3.1 Filing on Behalf of Another Filer​

  • If filing on behalf of another authorized filer, select Yes and enter the following details:
    • First Name
    • Last Name
    • Email Address

Filing on behalf of another filer - Yes

  • If filing on your own behalf, select No.
    Your details will auto-populate.

Filing on own behalf - No

3.2 Select the Formal Complaint Docket​

Search and select the Formal Complaint Docket Number you wish to file into.

Formal Complaint Docket Number selection

3.3 Specify the Party Details​

  1. If filing on behalf of a company already in the system, select Yes, then search and select the company name.

Company selection - Yes

  1. If the company is not in the system, select No to manually enter the Party details.

Company not in system - No

  1. To add more parties:

    • Click Add Party
    • Choose Party Type – either Company or Individual
    • Enter all required information
    • Click Save to add the record to the grid

  2. Use the Edit or Delete icons to modify or remove an entry.

Note: Repeat this process to add multiple parties as needed.

Add Party form

3.4 Certification​

Before submitting, check the certification box confirming:

"I certify that everything required by statute and rule is included in this filing."

Certification checkbox

Certification checkbox selected

4. Upload Supporting Documents​

  1. Click Upload to open the document upload form.

Upload button

  1. Complete all required fields:

    • Document Title – Enter a descriptive title
    • Document Type – Select from the dropdown (e.g., Petition, Exhibit, Order)
    • Document Description – Brief summary of the contents
    • Access Type – Choose Non-Confidential or Confidential
    • Select File – Browse or drag-and-drop your file
    • Click Save to upload

Document upload form

  1. Uploaded documents appear in the grid below.
FieldDescription
Document #System-generated unique identifier for each uploaded file.
Document TitleTitle entered by the user.
Document TypeCategory or classification of the document.
DescriptionShort explanation of content.
File SizeDisplays file size.
FormatFile format (e.g., PDF, DOCX).
ConfidentialIndicates if marked as confidential.
Uploaded On / ByTimestamp and filer details.
ActionsOptions to Link or Remove a document.

Attachments grid

5. Submit the Filing​

  1. After verifying all entries and uploads, click Submit.

Submit button

  1. The system displays a confirmation message with a Confirmation Number.
    Click Go Back to return to the Dashboard.

6. Review Submission Status​

  1. From the dashboard, open the My Filings queue.
    The newly submitted filing appears in the grid.
FieldDescription
Confirmation #Unique identifier for the filing.
Accepted OnDate and time the PRC accepted the filing.
Submitted OnDate and time the user submitted the filing.
Submission StatusDisplays current review status (e.g., Pending, Accepted, Rejected).
  1. Once reviewed by PRC staff:
    • If Accepted, status changes to Accepted
    • If Rejected, status reflects the rejection reason

7. View Accepted Documents in Case 360​

Once the filing is accepted:

  1. Navigate to My Docket.

My Docket view

  1. Click the relevant Confirmation Number to open the Case 360 View.
  2. Open the Pleading Documents tab to see all accepted filings.

Pleading Documents tab

Note: - Only filings accepted by PRC staff are displayed under the Pleading Documents tab.